1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange or return the product provided to him from the store within the seven days following the date of receiving the product, and he does not have the right to exchange or return the product after the seven days have passed.
2- For a product to be exchanged or returned, it must be in its original condition and the consumer must not have used it or benefited from it. The store has the right to inspect the product before exchanging or returning it to ensure its condition. The consumer is responsible for paying the shipping costs if they wish to exchange or return the product.
In accordance with hygiene and public health regulations, we do not accept returns of health and beauty products.
(Shaving devices - Hair removal devices - Oral and dental care devices - Makeup and others)
It is also non-exchangeable and the amount paid cannot be refunded except in the case of a manufacturing defect in the product, and this is within (4 days).
Handling refunds:
The refund will be credited to your bank account. Please allow 7 to 24 business days for the refund to be processed.
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